Apprentice Customer Service Administrator @ Speedy Freight

Recruiter
Key Training
Location
HP18 0XB, Aylesbury
Salary
£200 per week
Posted
17 May 2021
Closes
17 Jun 2021
Specialism
Administration
Start Date
Immediate
Duration
12-18 months
  • Working week
    • The working week will consist of a routine, Monday-Friday, 9:00am-5:00pm (with a 1-hour lunch). Total hours per week: 35. Total hours per week: 35.00
  • Weekly wage £200.00
  • Expected duration 15 months

     

  • Possible start date 13 Jun 2021

     

  • Apprenticeship level Intermediate Level Apprenticeship

     

  • Reference number VAC001713482

     

  • Positions 1 available

     

Vacancy description

 

They are looking for an enthusiastic individual who can work using their own initiative, able to work in a small team and communicate to customers to an excellent standard over the phone.

This is a fantastic opportunity to learn from an experienced team, work towards a well-respected qualification and earn an excellent wage! The successful individual will have the opportunity to progress and grow within a well-respected company with the position available at the end of the apprenticeship for the right candidate.

The job role is varied but the main duties will include:

  • Using 3 web-based systems
  • Pricing of jobs
  • Allocating jobs to drivers
  • Taking prices from drivers
  • Managing jobs from customers, including pricing of those jobs
  • Manging incoming emails
  • Sending confirmation emails to customers

Support and Training will be provided throughout.

 

Requirements and prospects Desired skills

 

  • Excellent communication skills
  • Able to work on their own but also as part of a team
  • Ability to multi-task
  • A willingness to learn and develop new skills
  • Hard working with a good work ethic and self-motivated

 

Personal qualities

 

  • Polite
  • Honest
  • Reliable
  • Attention to detail

 

Desired qualifications

 

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable but not essential.

 

Future prospects

 

Possibility of full-time employment upon successful completion of this apprenticeship.

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