Apprentice Business Administrator - Eastgate Medical Group - Hastings

£153.55 - 322.64 per week
19 May 2021
19 Jun 2021
Apprenticeships Training
Start Date
12-18 months

- Deal with internal & external incoming mail as per practice protocols;

- Scan hospital letters and other information into patients' clinical records and ensure documents are legible and correctly entered onto the patient file. Use the EMIS web scanning and tasks system send the document to the relevant person for review and action;

- Monitor the administration inbox and deal with incoming emails. Where appropriate attach to patients' records and distribute in Emis web for review and action;

- Enter read coded information into patient medical record as indicate;

- Deal with enquiries from patients and their agents in respect of insurance reports and medical examinations, ensuring full patient consent is obtained before information is released to any third party;

- Undertake to photocopy medical records and/or extracts from medical records under the Access to Records and Data Protection Acts, ensuring that patient consent is received and fees agreed prior to work being undertaken. Photocopy other documents as requested;

- Obtain fee authorisation before processing non-NHS requests for information;

- Ensure timely return of information by means of job number and progress sheets;

- Maintain responsibility for Special Delivery items leaving the practice;

- To provide support to the secretarial team;

- Undertake to cover in the event of sickness or absence in the department or in exceptionally busy periods;

- Undertake other duties as requested which are commensurate with the role of admin assistant;

At all times to observe and maintain strict confidentiality and to follow practice rules, procedures and policies.

At Eastgate Medical Group - Hornsea you will be working towards a Business Administration L3 Apprenticeship standard over the course of 15 months

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