Customer Service Apprentice

Location
London Wall
Salary
£215 per week
Posted
24 May 2021
Closes
23 Jun 2021
Ref
VA/204056
Contact
Apprenticeships Training
Sector
Retail
Start Date
June
Duration
12-18 months

As a Customer Service Apprentice you will join our team who manage the onsite accommodation for our students at Dinwiddy House and Paul Robeson House. This is a great opportunity to join our friendly, supportive team of six where you will provide key customer service and administration support including dealing with customer queries by email, face to face and telephone and undertaking general administration duties along with the opportunity to shadow every operation on the site.

 

The role of Apprentice - Customer Service will include:

Managing the reception and answering/diverting calls in a professional manner

Dealing with customers and contractor enquiries

Managing incoming and outgoing post

General administration duties

Organising, filing, processing and managing correspondence

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