Iceland Supervisor Apprenticeship

6 days left

Location
Bournemouth
Salary
£17k per year
Posted
24 May 2021
Closes
24 Jun 2021
Ref
VA/204041
Contact
Iceland Training
Sector
Retail
Start Date
July
Duration
12-18 months

We are looking for someone that is keen to learn, develop & apply the technical & behavioural skills required in order to successfully complete the apprenticeship programme and provide an excellent service and store standards at all times through the in store team.

This is a fantastic opportunity for someone with leadership and retail experience to build a career with one of Britain's fastest-growing, and most innovative retailers whilst working towards their Retail Team Leader Level 3 Apprenticeship.

This is a 12 month apprenticeship and at the end of the programme you will move into an Iceland Supervisor position.

Day to day duties:

1. DRIVING SALES

- Actively promote bestselling lines and key products and ensures stock is available across all ranges

- Accurately implement cycle and phase changes to drive customer offer in store

- Drive all additional customer focussed services and home delivery offering in store

- Maintain availability levels across all departments prioritising off sales and low levels

- Manage the Sight of Inventory system to maintain accurate stock levels in store

- Maintains accurate forecasting levels for products to drive sales

2. GIVING GREAT SERVICE

- Regularly observe colleague interaction to provide individual feedback

- Provide, and train others to deliver, a great experience to our customers

- Take all necessary action to provide a fast and efficient service all day in store, on line and home delivery

- Accurately complete date alerter to ensure all product on sale is legal

- Ensure correct fill levels and temperatures in store

- Right at Night operation is fully implemented to ensure full and clean offer for the customer

3. BEING PRODUCTIVE AND EFFICIENT

- Accurately use scheduler to ensure service levels are provided within budget

- Adhere to, and correctly implement, shopfloor and home delivery processes, policies and procedures

- Drive an accurate till operation by colleagues in store to reduce risk and loss

- Adhere to, and correctly implement shopfloor and stock processes, policies and procedures

- Conduct relevant investigations into stock loss to minimise future loss

- High standards of stockroom / coldroom / chiller housekeeping to drive efficiencies

At Iceland you will be working towards a Retail Team Leader Apprenticeship L3 standard over the course of 15 months.