Apprentice Virtual Customer Administrator @ Virtually There Limited

Recruiter
Key Training
Location
BS9 4PN, Bristol (City Centre)
Salary
To be agreed upon appointment
Posted
24 May 2021
Closes
24 Jun 2021
Specialism
Administration
Sector
Unspecified
Start Date
Immediate
Duration
12-18 months

​Working Week

  • Monday-Friday
  • Total hours per week: 30.00

Weekly wage To be agreed upon appointment

 

  • Expected duration 15 months

     

  • Possible start date 21 Jun 2021

     

  • Apprenticeship level Intermediate Level Apprenticeship

     

  • Vacancy description

     

Our Client is looking for an Apprentice Virtual Customer Administrator to help manage our clients post requirement and love working together, with us, to ensure that our clients get an unprecedented level of service.

This is a fantastic opportunity to learn from an experienced team, work towards a well-respected qualification and earn an excellent wage! The successful individual will have the opportunity to progress and grow within a well-respected company with a full-time available at the end of the apprenticeship for the right candidate.

The job role is varied but the main duties will include:

  • Managing a large volume of post on behalf of our clients
  • Scanning and emailing post to agreed timescales
  • Coordinating our partners and couriers 
  • Delivering the highest levels of customer service to clients
  • Providing cover to the Virtual Receptionist teams; promptly and efficiently taking and relaying messages to clients

Requirements and prospects Desired skills

  • Excellent communication skills
  • Able to work on their own but also as part of a team
  • Ability to multi-task
  • A willingness to learn and develop new skills
  • Accurate and timely data entry skills
  • A confident telephone manner with good interpersonal skills

Personal qualities

  • Willing to get stuck in
  • Driven and eager to succeed
  • Good IT, communication and telephone skills
  • A good standard of education, A-Level is desirable

Desired qualifications

  • Grades A-C (8-4) in maths and English are essential for this role 

Future prospects

There is an excellent opportunity to gain a full-time role if the apprentice is willing to work hard for their achievements.

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