Timber Sales Customer Service Apprenticeship
To assist with online, telephone and face to face sales
To assist with general admin for the business.
To complete any necessary clerical duties e.g. packaging samples for postage & responding to emails as required.
To ensure that files are maintained in an orderly fashion & kept up to date.
To take part in meetings and take minutes of meetings & provide a written record.
To answer the telephone & direct enquiries appropriately.
To visit clients, with the managing director, as required.
To assist with sales from storage and maintain as required.
To assist with the correct receipt and storage of samples or goods delivered to the office, or storage.
To travel to storage to collect or store samples.
To routine handle & move heavy items.
To work within your expected limitations at all times.
To contribute to own personal development plans. Attendance on appropriate training courses.
To partake in bank holidays/ stock-take work
To take care of your own safety and that of others who may be affected by your actions or omissions.
To ensure that you comply with all Health & Safety regulations.
This job description reflects the present requirements of the post, it will be reviewed and revised, with the agreement of the post-holder, annually and when duties and responsibilities change. Such review will normally take place at the annual joint review meeting.
At Timber Focus you will be working towards a Customer Service Practitioner Apprenticeship Level 2 standard over the course of 15 months.