IT Helpdesk Apprentice

6 days left

Emersons Green, Bristol
25 May 2021
25 Jun 2021
Role Type
Start Date
12-18 months

We've got some exciting job positions available for Technical Help Desk Apprentices to join our team. Do you have excellent customer service skills, a passion for technology and the drive to help grow and support our team? If so, this could be the perfect opportunity for you!


You will be training to be the main point of contact for incoming Managed Service Customer enquiries

You will learn:

  • Responding to customer enquiries 
  • Re-assigning, where necessary, customer enquiries to the relevant department 
  • Managing responses from the relevant departments to make sure the customer is happy
  • Maintaining the “General” helpdesk ticket list
  • Providing reports, when necessary, on Customer Service performance
  • Any other reasonable tasks 

Apply for IT Helpdesk Apprentice

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from UCAS by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on UCAS you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs