Apprentice Bodyshop Customer Service Advisor

6 days left

Recruiter
Confidential
Location
Southampton
Salary
Competitive
Posted
28 May 2021
Closes
25 Jun 2021
Specialism
Operations
Start Date
Immediate
Duration
Permanent
Company Description

Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Chard and Dorchester.The 9 location group, with an annual turnover in excess of GBP150m, employs circa 450 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people.

Whether you're a salesperson, a vehicle technician or in customer service, we would like to hear from you. And, if you haven't yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.

Position

We are looking for a customer focused team-player to join the busy Bodyshop department at our Accident Repair Centre In Southampton, Hampshire.

You will need to be able to demonstrate excellent customer service skills, be a great communicator face to face and over the telephone, with excellent admin, IT and organisation skills

The role involves meeting customers, taking details about their vehicles, liaising with insurance companies and working with the Accident Repair Team to ensure a fantastic customer experience

Ability to plan and work to tight deadlines a distinct advantage

Requirements

A confident, outgoing personality

Computer literacy

Experience using MS Excel and other MS office

A polite and well-spoken telephone manner

A positive and driven approach to work

Ability to communicate effectively via different channels; e-mail, telephone and written.

Ability to work on own initiative at times

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