Bookings Team Apprenticeship

7 days left

CV8 3FZ, Coventry
£5 per hour
01 Jun 2021
01 Jul 2021
Role Type
Start Date
12-18 months

Job Role:

  • Arrange the right, suitable promotional staff for all assignments
  • Communicate with clients throughout their booking.
  • Responding to all requests from new staff where they have emailed about joining the Envisage team.
  • Enter all new bookings onto our check in system
  • Respond to all promotional staff incoming texts & Emails.
  • Make sure the staff you have booked for a client arrive on time at the venue.
  • Ensure all the promotional staff you book are fully briefed and understand what is expected of them.
  • Replacing staff when they cancel for an event
  • Ensure all staff confirm they have accepted their booking
  • If we have to cancel staff, make sure they are informed by phone and email.
  • Send staff details to clients when we have booked them
  • Any requests from clients for staff profiles to be done.
  • Participate in daily meetings
  • Approve new staff that want to register with us.
  • Interview staff over the phone whenever needed
  • Any feedback / information about staff to be updated on their records
  • Attend events and meet clients when required
  • Assist other depts when required
  • Advertising jobs and running casting calls through social media sites and our data base.
  • Answering phone calls when required
  • Keeping clients updated with the progress of their booking

Skills Required:

  • Must be very confident and outgoing. It’s a busy vibrant office full of personalities.
  • Have opinions and be confident to put your ideas forward
  • Problem solving skills
  • Able to work on own and use own initiative.
  • Strong work ethic. We are an events business so sometimes you may have to stay late or get into the office early to help manage a late booking.
  • Excellent communication skills, especially over the phone.
  • Be able to use (have some understanding of)  excel, emails and word documents
  • Must drive if not local to the office (free parking at our office)


  • Grade C or above GCSE’s in English and maths

Hours of work

  • 9am to 5pm each day with a 30 minute unpaid lunch break.
  • Monday to Friday (occasional weekends maybe required when more experienced)

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