Business Administration Apprentice

United Kingdom
4.30 - 6.00 GBP Hourly
01 Jun 2021
29 Jun 2021
Start Date
We are recruiting for a Level 3 Business Administration apprentice to join our clients Admissions team. The successful candidate will be reporting into the On-boarding Team Leader. Your main duties will be to provide administrative support to the team using email and telephone communications. You will be required to provide efficient and effective clerical and administrative support and develop skills, knowledge and experience in all aspects of administration.

Role Responsibilities (include but not limited to):

Using several CRM systems to collect and update information
Creating user accounts for potential learners
Processing incoming paperwork
To support the team to maintain accurate, timely and legible records
Liaise with employers and learners to arrange programme inductions via telephone
To answer incoming calls and handle them where applicable for the department on a daily basis
Portray a good public image and be polite, pleasant and professional as a representative of the organisation
To support the promotion and growth of apprenticeships throughout the programmes
To provide any other admin support that is required for the department
Call learners to ensure they are prepared for upcoming inductions
Send out Webcams/Headsets to apprentices being inducted

Desired skills
Good ICT skills and able to use Microsoft packages such as Outlook, Word and Excel
An organised approach to work
Able to complete tasks to deadlines
Excellent communication skills; written and verbal
Good understanding of our Company values and people behaviours
Excellent organisation skills with a methodical approach to work

Personal qualities
Excellent organisation skills with a methodical approach to work
Analytical with a key eye for detail
Confident and clear communicator
Strong IT skills with experience of using Microsoft Office packages
Ability to maintain confidentiality at all times

Future prospects
Possibility of a permanent position upon successful completion of the apprenticeship

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