Graduate Customer Account Manager

6 days left

Recruiter
Confidential
Location
Bracknell
Salary
19000.00 - 22000.00 GBP Annual
Posted
01 Jun 2021
Closes
29 Jun 2021
Specialism
IT
Start Date
Immediate
Duration
Permanent
Graduate Customer Account Manager
Bracknell, Berkshire
GBP19,000 GBP22,000
Leading Edge Marketing Tech Company

Working with an award-winning tech & services company, who provide software, data and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused graduate.

THE ROLE:

As a Customer Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

Setting up new customer accounts, providing support via telephone and email
First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration
Providing 1:1 training to new end users
Ensuring queries are handled and resolved in a timely and professional manner
YOU:

Recent graduate (2:1 or higher)
Fantastic communicator, focusing on providing the highest level of client satisfaction
Relish the challenge of working with major brands and technology clients
An outgoing personality, with a good sense of humour
Confident operating as a team player and autonomously
Comfortable with international travel
Previous work experience within an IT support environment is advantageous but not essential
WHAT YOU GET:

GBP19-GBP22k per annum
Fantastic offices, based in a converted stately home set in parkland
Ongoing professional development
Regular appraisals / salary review
International travel and events
20 days holiday plus 8 public holidays
Free Parking
Pension Scheme

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