Customer Services Apprentice

Location
Wern Tarw Road Rhiwceiliog Pencoed Bridgend CF35 6NY
Salary
£16,000 per year
Posted
03 Jun 2021
Closes
11 Jun 2021
Ref
1450
Sector
Unspecified
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

Role & Responsibilities

It is an opportunity to work in a fast paced, varied and challenging role, supporting customers and other key stakeholders across the UK and ROI in the segments of Distribution, Merchant and general sales, ensuring fast arrangement of administrative functions and that orders are fulfilled in the correct quantities, at the right time, for requested delivery dates.

Key Responsibilities

Handling Customer Service main inbox, assorting emails to relevant teams
Actioning EDI orders
Getting familiar with SAP and its functions
Entering sales orders
Making phone calls related to order entry

Requirements

Skills

Data accuracy
Good IT skills

Qualifications

Passed GCSE's with a minimum of “C” in maths and English

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Gower College Swansea

Qualification:
NVQ Level 2

About the employer

Wern Tarw Road
Rhiwceiliog Pencoed
Bridgend
CF35 6NY

Disability confident

No

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Face to face, on site, competency based interview

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