Apprentice Benefits Control/Corporate Fraud Support Officer

Expiring today

Recruiter
Preston City Council
Location
Town Hall, Lancaster Road, Preston, PR1 2RL
Salary
£18,328.00 annually
Posted
03 Jun 2021
Closes
12 Jun 2021
Ref
VAC1000014221
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
August
Duration
Permanent
What will the apprentice be doing?

Duties include:

Dealing with Benefit Overpayment/Corporate Fraud customers, by phone, correspondence and sometimes in person to establish their needs and take appropriate steps to meet those needs.

Deal with information from various other sources affecting recovery/corporate fraud work; data input, carry out daily report work in line with process and maintain/update online computerised systems.

Work as part of a team administering, recovery and carrying out corporate fraud duties, procedures and processes.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will acive a level 4 qualification in Revnues and Wlefare Beneifts. The training will be delivered by the Institute of Revenues, Rating and Valuation (IRRV)

What is the expected career progression after this apprenticeship?

For the right canidate there is potential for permancent employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Number skills, Team working

Qualifications

GCSE or equivalent English (Grade C / 4) Essential
GCSE or equivalent Maths (Grade C / 4) Essential

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