Employment, Training and Education Coach Apprentice

Expiring today

First House, Park Street, Guildford, GU1 4XB
£18,000.00 annually
27 May 2021
19 Jun 2021
Role Type
Apprenticeship, Higher
Start Date
Do you want to help offenders turn their lives around, working in a job where you can make a real impact with a full apprenticeship training programme to support your professional development.

This role is ideal for someone who is keen to develop as an employment, training and educationCoach in a Criminal Justice setting. We are seeking someone with enthusiasm and drive, the ability to work alongside and learn from colleagues, and a desire to release their potential within a structured learning and working environment.

Although this role is mainly based at our Guildford site, you will also work at ourStaines and Redhill sites.

Role Requirements:
  • To action referrals received from Offender Managers in the National Probation Service and other relevant staff and to provide motivational support to assist service users to gain employment or training that meet the identified need
  • Ensure that risk is managed, to provide a safe environment for all staff. This includes timely notification to the Responsible Officer, of concerns regarding a change in individual risk
  • Manage a caseload of Service Users using a variety of coaching strategies to help overcome barriers to accessing learning and obtaining sustainable employment
  • To give particular attention to the needs of minority groups within the service user groups who might otherwise be disadvantaged or discriminated against in gaining access to community-based resources, developing where appropriate positive initiatives to facilitate better equality of opportunities including referrals to volunteer services
  • Undertake in-depth assessments to fully understand a Service Users circumstances, preferences and holistic barriers to progression
  • Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
  • The delivery of 1-2-1 and group support to provide in-depth advice and support to service users for employment application including the disclosure of convictions in accordance with the Rehabilitation of Offenders Act 1974, and the full range of employability skills including confidence & motivation building, skills development, job search skills, CV writing and preparing for interview
  • Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures
  • Maintain IT files and customer records to the required compliance and quality standards
  • To develop strong partnership relationships and links between the Interventions Alliance and organisations providing resources and services to ensure service users have full access to these
  • To develop employment engagement relationships and processes that promote the recruitment and training of service users
  • To support the development of group workshops and training opportunities for delivery and to action and record the resultant change in attitudinal or personal skills for service users
  • To undertake any required skills training in order to enhance group-work delivery
  • To support employment engagement consultant to development local and regional job fairs
  • Contribute to the development of Interventions Alliance policies and strategies promoting theses to agencies and stakeholders to ensure their effective implementation
  • Fully understand the local labour market to source suitable job opportunities.
  • Market specific customers to employers
  • Provide appropriate in work support to the service user which can then support them to stay and progress in employment
  • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
  • Fully comply with company policies including those for personal data security, safeguarding and health & safety

Requirements and prospects

Desired skills

  • Some knowledge of supporting disadvantaged individuals into employment
  • Confidence in identifying and developing employer relationships
  • Some understanding of the issues around improving offender employability andemployment
  • Clear understanding of equal opportunities and anti-discriminatory practice
  • Ability to prioritise work and meet deadlines including the requirement to meet defined targets
  • Ability to initiate, maintain and develop effective working relationships at all levels, both internal and external to Interventions Alliance
  • Ability to develop Interviewing, influencing, motivational and managing people skills

Personal qualities

  • A team player
  • High level of initiative and motivation
  • Willingness to travel nationwide for internal and external meetings
  • Ability to represent the Interventions Alliance at external meetings

Desired qualifications

  • GCSE's or equivalent in maths and English - desirable (If not, can be worked towards as part of the Apprenticeship, dependent on current level)
  • Desirable to have or work towards the Level 3 Award in Education and training (or PTLLS)

Future prospects

  • Move into an employment, training and education coach role within the Interventions Alliance or utilise their skills to move into an alternative opportunity in a wider welfare to work context

Things to consider

From 1st April 2021 The National Minimum Wage (NMW) rate for apprentices is £4.30 per hour. This applies to 16-18-year-old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for apprentices applies to time spent on the job plus time spent training.

Vacancies are subject to close at any time subject to volume of applications

Although this role is mainly based at our Guildford site, you will also work at ourStaines and Redhill sites.

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