Retail Apprentice

Location
Clogau Gold Ltd Clogau Gold Of Wales Ltd, Sherbrooke House Unit 5, Kinmel Park Abergele Road, Bodelwyddan Rhyl LL18 5TX
Salary
National minimum wage
Posted
04 Jun 2021
Closes
14 Jun 2021
Ref
1414
Sector
Retail
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

9 Retail Apprentice positions available at the following Clogau Gold stores throughout Wales:
• Bangor
• Llandudno
• Broughton
• Wrexham
• Bridgend
• Carmarthen
• Swansea
• Cardiff
• Cwmbran

The Retail Apprentice will provide our customers with excellent customer service, contributing to the delivery of the store service and sales goals whilst achieving their City & Guilds L2 Customer Service Diploma.

• To work well with your colleagues to ensure the store runs efficiently.
• To deliver excellent customer service dealing with customer questions and customer service issues.
• Escalate matters to a member of the management team as appropriate.
• To fully contribute to the service and sales goals of your store.
• Have up-to-date product knowledge.
• Using the store EPOS to process purchases and refunds correctly.
• To check deliveries, reporting any discrepancies to the management team.
• To assist with Stock Takes.
• To contribute to maintaining the appearance of the store to the required standards.
• Awareness of the security of the store.
• Ensure all Health & Safety procedures are carried out, referring any concerns to the Store Manager.
• Follow company policies and procedures at all times.
• To successfully complete City & Guilds L2 Customer Service Diploma.
• Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment.

Additional information

Eligibility to work within the UK - essential
Successfully pass DBS check - Essential

Requirements

Skills

Exceptional organisation skills. - Essential
A confident and good communicator. - Essential
Excellent customer service skills. - Essential
Ability to use software packages and MS Office.- Essential

Proven experience in a similar role -desirable

Qualifications

Maths & English GCSE Grade A-G. Proof of achievement required at interview

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Qualification:
Level 2 Customer Services

About the employer

Clogau Gold Ltd Clogau Gold Of Wales Ltd, Sherbrooke House Unit 5, Kinmel Park
Abergele Road, Bodelwyddan
Rhyl
LL18 5TX

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

A Zoom interview (or face to face if possible) with the Retail Operations Manager and HR Manager. Will need to show qualification certificates Please email HR@clogau.co.uk with the job reference and their CV.

Similar jobs

  • Retail Apprentice

    • Clogau Gold Ltd Clogau Gold Of Wales Ltd, Sherbrooke House Unit 5, Kinmel Park Abergele Road, Bodelwyddan Rhyl LL18 5TX
    • National minimum wage
    • Welsh Government
  • Business & Sales Administration Apprentice

    • IS Group Unit 1, Aber Park Industrial Estate Aber Road Flint CH6 5EX
    • National minimum wage
    • Welsh Government
  • Business Administration Apprentice

    • Knights Construction Hafod Y Bwch Farm Wrexham LL13 0YP
    • Apprenticeship rates
    • Welsh Government

Similar jobs

  • Retail Apprentice

    • Clogau Gold Ltd Clogau Gold Of Wales Ltd, Sherbrooke House Unit 5, Kinmel Park Abergele Road, Bodelwyddan Rhyl LL18 5TX
    • National minimum wage
    • Welsh Government
  • Business & Sales Administration Apprentice

    • IS Group Unit 1, Aber Park Industrial Estate Aber Road Flint CH6 5EX
    • National minimum wage
    • Welsh Government
  • Business Administration Apprentice

    • Knights Construction Hafod Y Bwch Farm Wrexham LL13 0YP
    • Apprenticeship rates
    • Welsh Government