Apprentice Communications Support Officer - Leve 3 (Advanced)

Hull University Teachi
Hull Royal Infirmary, Hull
Competitive salary
04 Jun 2021
14 Jun 2021
Role Type
Start Date
Hull University Teaching Hospitals NHS Trust

Communications and Organisational Development


Apprentice Communications Support Officer - Level 3 (Advanced)

Grade - Apprenticeship Rate

Hours - 37.5 hours (Initially fixed for expected 18 month duration plus End Point Assessment)

Hello, we are Hull University Teaching Hospitals NHS Trust. We are an extraordinary place to undertake an award winning apprenticeship programme. We have helped many local people gain invaluable experience of working in the NHS today, along with achieving a nationally recognised qualification.

What is the role?

We are looking for a highly motivated, remarkable candidate to join our communications team.

Reporting to the Senior Projects & Events Coordinator, this role promises to be varied to say the least!

The successful applicant will be involved in the planning and execution of many events; including corporate events (such as clinical conferences), wellbeing events (such as staff support days), staff lottery events (such as annual balls and sporting competitions) and public engagement events (such as Expos). Duties will include arranging and attending planning meetings to keep a track of actions necessary to the event, through to setting up and attending each event to ensure the smooth running and success.

You will also work with the Senior Projects and Events Coordinator on health and wellbeing activities, as well as assisting with social media activity for all trust Facebook and Twitter accounts.

You will complete administrative tasks for the wider communications team, such as arranging meetings, diary management, office rotas and leave reporting.

Adding to this broad range of experience will be the provision of cover for the Freedom of Information team, helping to log, draft and respond to FOI requests.

This apprenticeship is initially fixed at 18 months and will include completion of the Level 3 Business Administrator Apprenticeship standard. An End Point Assessment

Who are we looking for?

The post will be demanding but extremely rewarding; we are looking for a candidate who is ready for the challenge and shares our values of care, honesty, and accountability. You will need to demonstrate excellent communication skills (both written and spoken), as well as being organised and good at time keeping. Professional demeanour is also an essential requirement of this apprenticeship which will involve liaising with both colleagues and external organisations, as well as responding to queries from the public. Previous work experience in a customer service or administration setting is desirable as is an understanding of social media platforms and their impacts.

Eligibility and entry requirements

Applicants must have a minimum of 3 GCSEs at Grades A*-C (or equivalent level 2 qualifications) and be able to provide evidence of a Level 2 in Numeracy and Literacy (e.g Grade C - 5 or above in GCSE Maths and English). A qualification/experience in IT is also desirable.

You must not hold a similar qualification (including apprenticeship) at Level 3 in administration and you must not already be in any form of formal government-funded education.

How to apply

Read our Job Description and Person Specification for further information about the role and the skills we are looking for. Apply online using the links. If shortlisted, you will be invited to a virtual assessment session (where you will require a computer/device with internet access, microphone, webcam and audio facilities). Further details, including dates and joining instructions will be emailed to you.

If you have any questions please email with the phrase Communications Support Apprenticeship in the subject title.

After applying via NHS Jobs, your application will be imported into our preferred Third party recruitment system, TRAC. All subsequent information about your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website. By applying for this post you are agreeing to Hull University Teaching Hospitals NHS Trust transferring the information contained in this application to its preferred applicant management system.

Please contact Louise Brown on for more information

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IMPORTANT: Should your application be successfully shortlisted, you will be contacted to attend an interview electronically to the email address provided at the time of the application. It is important therefore, that you CHECK YOUR EMAILS/NHS JOBS ACCOUNT on a regular basis and respond as necessary.

Please note: All applications received for the Hull University Teaching Hospitals Trust are handled by TRAC jobs. Should you have any questions regarding this third party website please contact our helpdesk on 01482 468400.

If you are not contacted by the Trust within six weeks of the closing date of the vacancy, your application will have been unsuccessful on this occasion. We would however like to thank you for the interest you have shown in the Hull University Teaching Hospitals NHS Trust.

The Trust reserves the right to close any recruitment campaign before the advertised closing date.

Committed to Equal Opportunities. Flexible working policies operation. A No Smoking Policy is in place.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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