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Contact Centre Sales Advisor Apprenticeship @ NFRN HOLDINGS LIMITED

Employer
Key Training
Location
DH1 1TW, Durham
Salary
£161.25 a week
Closing date
4 Jul 2021

View more

Specialism
Sales / Customer Service
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Job Details

Apprenticeship summary Working week

  • Shifts to be confirmed between Monday - Friday (with some weekends and bank holidays) Total hours per week: 37.50

Weekly wage

  • £161.25

Expected duration

  • 16 months

Vacancy description

As a Contact Centre Sales Advisor, you are part of a team that loves engaging with our existing members and potential members, and are tasked with growing membership numbers across the UK. You will be part of a new and exciting team, with a new focus, so there will be plenty of training and support.

As well as servicing and recruiting new members, you will also:

  • Encourage existing members to partake in brilliant promotions and market leading opportunities that we have created in collaboration with our strategic business partners
  • You will follow a planned call schedule and engage with new and potential members.
  • You will be answering their questions 
  • Helping them to save money, make money and make their life easier in a competitive marketplace

Being part of our membership gives our members access to a wide range of benefits, market leading resources and 7 day a week support that can deliver them an annual saving of approximately £4,000. We exist to help independent retailers compete more effectively in today’s tough market which never stands still.

Above all, you will be driving membership growth and their engagement in our services, plus a whole lot more that you might expect from an organisation that has been supporting retailers for over 100 years.

 

Requirements and prospects Desired skills

  • Good communication skills
  • Great telephone manner
  • Customer service skills
  • Enthusiastic

 

Personal qualities

  • Driven
  • Motivated
  • Positive attitude
  • Keen to learn

 

Training to be provided

  • Level 2 Customer Service Practitioner Apprenticship Standard
  • Functional Skills if required 

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Company info
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB

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