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Business Administration Apprentice

Employer
Welsh Government
Location
Serenity Care Home Serenity Support Services Ltd, Ty Cynon Navigation Park, Abercynon Mountain Ash CF45 4SN
Salary
Apprenticeship rates
Closing date
14 Jun 2021

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Job Details

About the apprenticeship

Duties

Duties involve but not limited to;
• Providing office support including customer and employee support
• Keeping well-organised files and records of business activity
• Researching company data and archived reports
• Keeping computer databases up to date
• Interacting with clients either on the phone or in person
• Answering phones and connecting calls to the proper department
• Taking phone messages and passing them on
• Following up on business communications, billing, and ordering
• Communicating with materials suppliers and vendors
• Invoicing
• Using spreadsheets to track expenses and company spending
• Collecting and inputting company data
• Making travel arrangements for employees
• Learning about the company's mission and available products/services
• Educating clients about what products/services are available and how to purchase them
• Building relationships with clients
• Sending faxes and emails
• Preparing documents by printing, copying, and binding
• Writing and editing company correspondence
• Collecting and sorting post
• Assisting with minor technical support
• Acting as a personal assistant to the executive team
• Scheduling appointments and events
• Ordering office stationery and other supplies
• Preparing meeting rooms by setting up chairs and getting refreshments
• Participating in office meetings and taking meeting minutes
• Being ready for any other administrative tasks that are required

Requirements

Skills

The successful applicant must have a keen eye for attention to detail. You will need to work as part of a team and be flexible within your approach and working hours. You will need to be good at communicating, written and verbally and be willing to support all areas of the business if needed.

Qualifications

To obtain a level 2/3 in Business Administration

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Qualification:
To obtain a level 2/3 in Business Administration

About the employer

Serenity Care Home Serenity Support Services Ltd, Ty Cynon
Navigation Park, Abercynon
Mountain Ash
CF45 4SN

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Phone interview followed by a virtual interview

Company

Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

Company info
Website

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