Data Analyst Apprentice

Activate Learning
Oxpens Road, Oxford, OX1 1SA
£18,859.00 annually
07 May 2021
17 Jun 2021
Role Type
Apprenticeship, Higher
Start Date
Full-time Data Analyst apprenticeship with Activate Learning, based at our Oxford campus and training received at our Reading campus. You will be supporting our Institutional Effectiveness Team to specialise in reporting and data support for the 24-month apprenticeship.

Outline of day to day duties:
  • Providing first line support and triaging of all service desk requests, phone calls and emails
  • Troubleshoot user queries and resolve, provide advice and training or identify defects in systems and reports to be escalated
  • Perform routine maintenance or enhancements to T-SQL queries using guidance of the wider team where required
  • Ensure close and effective liaison with users to provide appropriate support and training where necessary
  • Assist in producing consistently excellent technical and user/training documentation for all systems developed in house
  • Participate in testing of systems and reports for accuracy of functionality and data input before dissemination
  • Recommend changes and modifications to reporting and data collection systems based on user feedback and issues as required
  • Maximise the benefit and potential of all Activate Learning systems
  • Develop excellent relationships with Analysts across the team to ensure consistency and efficiency to maximise the benefits of the function

Requirements and prospects

Desired skills

  • Experience of the further education system
  • Experience of using reporting solutions and data collection tools
  • Experience of producing good quality written documentation adapted to suit a wide range of audiences
  • Experience of providing first line support to users
  • Awareness of software development cycles and how they apply to a project
  • Awareness of data structures, database systems and procedures
  • Experience of working with a range of MIS (ideally student records) systems
  • Experience of using Power BI
  • Ability to construct and troubleshoot simple T-SQL queries
  • Exposure to .NET technologies

Personal qualities

  • A strong eye for data visualisation, making data understandable to non-technical users
  • Understanding of how data can be used to inform decisions and improve services.
  • Inquisitiveness - keen to understand the sector and how data is recorded and used in order to develop reporting solutions efficiently and ensuring they are relevant to the user so that they can have maximum impact
  • Excellent customer service ethos - goes extra mile
  • Strong teamwork ethos
  • Excellent problem solver, ability to work logically through a process
  • High level of attention to detail
  • Strong communications skills - can disseminate info widely
  • Highly organised, methodical, tenacious
  • Ability to work to challenging deadlines

Desired qualifications

  • Educated to A Level or equivalent experience, ideally in a subject including Information Systems
  • GCSE (or equivalent) in maths grade 4/C or above

Future prospects

Discussions will take place after completion of the apprenticeship programme, whether we can support a full-time permanent position.

Similar jobs

More searches like this

Similar jobs