Customer Service (inside sales) Apprenticeship

Rockwool ROCKWOOL Limited, Wern Tarw, Pencoed, Bridgend, CF35 6NY
£16,000 per year
08 Jun 2021
16 Jun 2021
Start Date
About the apprenticeship


• Support the ROCKWOOL Commercial, Specification, HVAC, Fire and Merchant teams strategy, through effective management of the ROCKSELL CRM system, incoming project support forms, technical leads and self-generated project opportunities to identify sales opportunities at any stage of construction.
• Act as the key interface between ROCKWOOL Commercial, Specification, HVAC, Fire and Merchant teams to ensure that projects are bought to a mutually beneficial conclusion or next step.
• Administer pricing and logging of pricing, on behalf of the commercial team via distributors and contractors to ensure sales are completed in a timely manner.

Additional information

An exciting opportunity has arisen to join the newly created ROCKWOOL Inside Sales team as an apprentice.
If you want the opportunity to work in a fast paced, varied and challenging sales role, supporting the wider ROCKWOOL commercial and specification teams in identifying, researching, working and developing project opportunities at any construction stage with key Supply Chain partners, contractors and distributors across the business, to enable achievement of the overall number.



With an outgoing personality, ability to communicate at all levels from Architects to brickwork contractors and discuss the ROCKWOOL product portfolio with prospective and established customers. The role would suit someone happy to be making outgoing phone calls, emails and potential face to face meetings. We are looking for a candidate who can help grow the support the Inside Sales team provides to the UK Specification and Commercial teams.


• Passed GCSE's with a minimum of “C” in maths and English


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Customer Service Apprenticeship

About the employer

Rockwool ROCKWOOL Limited, Wern Tarw,
CF35 6NY

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements


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