Creative Content Assistant & Account Executive Apprentice

NN4 7BF, Northampton
4.15 per hour
08 Jun 2021
08 Jul 2021
Role Type
Start Date
24 months+

Job Description

The Tess Group are an Award Winning Learning Provider based in Northampton but work Nationally and Internationally. The business are keen to develop their online learning presence and their marketing side of the business. The business is over ten years old and has thrived due to its fun yet hard working vibrancy.

Main job duties and responsibilities:

  • Post regular and engaging content across all social media platforms
  • Creating content for marketing including leaflets and e-shots
  • Advertise jobs: Advertise a range of vacancies across job boards
  • Resourcing: Assisting the recruitment team by conducting screening calls for candidates
  • Outbound sales calls to potential clients and dealing with incoming inquires
  • Post workshop evaluations: Conduct post workshop surveys for employers and learners
  • Monitor BKSB system for learner updates & communicate with clients
  • Set up remote learning access for learners and email out log in details/ instructions
  • Conduct learner calls to check online platform access and progress
  • Onefile reporting to share MI with senior team
  • Missed session reporting

The successful candidate will have the following:

  • Working knowledge of relevant systems, equipment, processes and procedures
  • Competent in a range of IT systems and software
  • Ability to work with others to achieve objectives and provide excellent customer service
  • Ability to communicate with others over the phone and in person confidently and in a professional manor
  • Accuracy and ability to priorities and organise own workload

Benefits include:

  • Apprenticeship training delivered at your workplace to achieve a nationally recognised certificate (Junior Content Producer Level 3)
  • Competitive apprentice wage
  • Career guidance with opportunities for progression
  • Discounted travel
  • 28 days holiday

Job Types: Part-time, Apprenticeship

Salary: From £4.15 per hour

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