IT Support Apprentice

Location
Lincoln - LN5
Salary
National Minimum Wage for Apprentices
Posted
08 Jun 2021
Closes
08 Jul 2021
Specialism
IT
Sector
Technology
Role Type
Apprenticeship
Start Date
Ongoing
Duration
18-24 months

Althaus; an alternative digital apprenticeship provider, has teamed with a manufacturer and window supplier, to offer this exciting vacancy as an IT Support Apprentice.

About the company

Founded in 1974, It has remained a family-owned company.

Since originally established, they have grown to be a manufacturer as well as a supplier of windows and doors, offering a complete home improvement service throughout Lincolnshire, Nottinghamshire, Newark and surrounding areas.

The company also sells direct to Trade all over the country under their trading name and its one of the UK’s largest trade fabricators, and has won many awards, including Fabricator of the year in 2019.

Apprenticeship title: IT Support Apprentice Type: IT Solutions Apprenticeship

Role Overview: Provide software and hardware support to our internal systems, plus remote support to Trade customers.

Role Description

  • Software
  • Microsoft Windows 10, 7 and XP
  • Microsoft Windows Server 2016
  • Microsoft SQL Server
  • Microsoft Exchange Server
  • Microsoft Office 365
  • Microsoft Teams/SharePoint
  • VMWare/V-Sphere – monitoring/setting up hosts
  • VEEAM backup software
  • SAGE 200
  • Support
  • 1st/2nd Line support for in-house and customers
  • TeamViewer remote support
  • Remote Desktop (RDP)
  • Networking
  • Network switches/routers (CAT6/Fibre)
  • Firewalls
  • Cabling CAT6
  • Remote sites/connections
  • Hardware
  • Building/upgrading/installing PCs
  • Printers/scanners/photocopiers
  • Barcode equipment – setup/install
  • Mobile phones/PDAs
  • Webcams
  • Development (We develop/maintain some of our internal systems so there would be scope for the right candidate to be involved/learn programming)
  • C#/VB.Net Desktop
  • C# .net Core Web
  • ASP.net Web
  • VB6/VBA legacy apps

Desired Qualities

Organised

Outgoing with good verbal and written skills

Logical thinker

Working Week: 40 Hours

Monday-Thursday 8am to 5pm

Friday 8am-4pm

30 days paid holiday (including statutory days)

Wage: National minimum apprentice wage

 

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