Level 4 Network Engineer Apprentice
- Employer
- Softegg
- Location
- Unit 1, Quarry Way Business Park, Waterlip, Shepton Mallet, BA4 4RN
- Salary
- £20,000.00 annually
- Closing date
- 17 Jun 2021
View more
- Specialism
- Engineering
- Sector
- Telecommunications
- Role Type
- Apprenticeship, Higher
- Start Date
- July
- Duration
- Permanent
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As an apprentice you will be working in an IT role and carrying out the following duties:
Requirements and prospects
Desired skills
Personal qualities
Desired qualifications
Future prospects
- Resolve problems associated with operating systems, networks, software, hardware, printers etc.
- Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools
- Installation of new software and hardware
- Maintain and fix other computing equipment
- Assist in system upgrades and system maintenance
- Liaise with third party suppliers such as Internet Service Providers and vendors
- Support with technology asset management
- Supporting staff to implement new technologies in the workplace
- Working with a range of technology hardware - Android, Windows, Mac
- Supporting softwareimplementation
- Supporting the use of database systems
- Use of a ticketing system for task allocation/monitoring
Requirements and prospects
Desired skills
- Technical knowledge of:
- WAN and LAN networking technologies
- Fault finding and technical troubleshooting
- Networking infrastructure- switching, routing and firewall
Personal qualities
- Good communication skills
- Relevant experience in an IT and/or networking related role
- Experience in a technical support environment
- Full and valid UK driving licence
- Roadworthy car with valid insurance allowing you to travel on business work
Desired qualifications
- Must have GCSE pass grades or equivalent in English and maths
- Must have IT specific qualification at either A-level or Level 3 Apprenticeship, or other relevant qualifications
Future prospects
- This is a great opportunity for you to develop skills that will enhance your career in IT. With a Primary Goal apprenticeship, you will gain the knowledge to be able to move into a technical or curriculum-focused role
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