Optical Assistant Apprenticeship @ Specsavers

Recruiter
Key Training
Location
NE29 6QA, North Shields
Salary
£200 per week
Posted
09 Jun 2021
Closes
09 Jul 2021
Specialism
Administration
Sector
Retail
Start Date
Immediate
Duration
12-18 months
  • Working week
    • Mon-Sat 8.30am-5pm Total hours per week: 40.00
  • Weekly wage £200.00
  • Expected duration 15 months
  • Possible start date 15 Jul 2021
  • Apprenticeship level Intermediate Level Apprenticeship

Vacancy description

You will receive thorough training and development to enhance your understanding of optical products, so previous Optical experience is not always necessary, but a passion for fantastic c ustomer service is a must! Some of the key tasks are as follows


• Explore customer needs thoroughly, and approach customers to offer
assistance
• Good knowledge of Specsavers products, especially single vision lens
types and treatments
• Understand visual per ception and basic visual defects
• Analyse prescriptions accurately, and dispense single vision lenses
accordingly
• Ensure collections are conducted in a professional manner ensuring fit,
comfort and visual acuities are checked accurately
• Book and change cust omer appointments on the in store computer
system
• Operate the till effectively and accurately
• Understand and apply NHS practices and procedures
• Work to Specsavers Customer Service Standards, communicating , communicating effectively with all customers throughout the customer journeymer journey
• Actively seek to improve your own skills and product knowledge
•Participate in creating a positive team spirit within the store, by actively seeking to improve your own knowledge and skills.

Requirements and prospects Desired skills

  • Good communication skills both written and verbal
  • Able to work independently 
  • Can follow instructions
  • Work towards deadlines

Personal qualities

  • Outgoing 
  • confident 
  • comfortable talking to people
  • Chatty and bubbly

Desired qualifications

  • A-C/ 9-4 in maths and English are desirable, however not essential

Future prospects

  • Progression within the company

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