What will the apprentice be doing?
What training will the apprentice take and what qualification will the apprentice get at the end?
- Responsible for the full cycle decommission of hosting/network disconnect orders, ensuring a positive customer experience through the effective completion of the all decommissioning tasks
- Work accross departments to ensure services remain within agreed margins and installed and disconnected on time
- Update Lumen Systems and ensure data accuracy accross projects
- Support requests/reports/projects and participate in operational reviews with stakeholders. Schedule hardware logistics
Level 4 Information ManagerWhat is the expected career progression after this apprenticeship?
Analyst II Co-ordinator
Requirements and prospects Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative Qualifications
GCSE or equivalent English (Grade 5) Essential
GCSE or equivalent Maths (Grade 5) Essential