Hotel Supervisor Apprenticeship

Recruiter
The Two Bridges Hotel
Location
Two Bridges, Yelverton, PL20 6SW
Salary
£360.00 per week
Posted
24 Mar 2021
Closes
18 Jun 2021
Ref
VAC001693076
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
July
Duration
Permanent
An exciting opportunity to join our talented teams at The Two Bridges Hotel.

We are committed to providing a great service to our guests we are looking for someone who shares our passion. We are a friendly, supportive team and look forward to welcoming you. We are currently looking for a Hotel Supervisor to join our team at a busy hotel and restaurant in the middle of Dartmoor National Park.

The ideal candidate will have previous experience in a similar role, where assisting leading a team to deliver excellent customer service in a busy environment comes as second nature.

The business offers a large range of experience to the successful candidate with the hotel acting as a popular destination during the day for walkers and visitors to the national park, an award winning 2AA Rosette restaurant in the evening and a popular wedding venue hosting upwards of 30 weddings per year.

Key attributes:
  • Delivering excellent customer service.
  • Good communication skills.
  • Passionate about exciting food and drink
  • Strong team work ethic.
  • Excited to develop and progress in the hospitality industry

Responsibilities:
  • To report to the General Manager and the Manager on Duty
  • To help the shift manager direct and oversee daily operations
  • Making sure employees are offering exceptional customer service
  • Ensuring customers are happy with the service and products provided
  • Dealing with customer complaints and issues
  • Stock management 1 or 2 night manager shifts a week
  • For the right candidate we can offer accommodation at the Hotel charged at a daily rate
  • A great opportunity in a busy country hotel. with lots of training courses offered to help you progress in the industry


Requirements and prospects

Desired skills

  • Previous experience in a similar role would be preferred
  • Previous catering experience and excellent
  • Customer service skills
  • Excellent communication skills and ability to communicate at all levels of an organisation
  • Experience of supervising a team within a catering environment
  • Knowledge of Food Hygiene and Health & Safety preferred though not essential as further training can be provided


Personal qualities

  • Responsible
  • Committed
  • Passionate


Desired qualifications

  • Food Safety and a Personal Licence is an advantage but not essential
  • Maths and English will be assessed as part of the interview process


Future prospects

Continuation of employment and development.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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