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Customer Service Apprentice

Employer
University Hospitals P
Location
PLYMOUTH
Salary
Competitive salary
Closing date
20 Jun 2021

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We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

POST: Customer Service Level 2 Apprenticeship

BAND: Level 2

HOURS: 37.5 hours per week

LOCATION: Primrose Breast Care Centre

Interview Date 24th June 2021

The Primrose Breast Care Centre has an exciting opportunity for a Customer Services Level 2 Apprenticeship, 37.5 hours per week. Duties will include reception cover, general admin duties such and dealing with hospital notes, booking appointments, filing, typing, photocopying, dealing with incoming telephone calls.

The post holder will work alongside a wider admin staff group.

The post is interesting and varied, and requires an ability to work as a member of a team. Applicants should have a mature and responsible attitude and be able to demonstrate good written and verbal communication skills. Above all, applicants should take a flexible approach to their workload.

If you would like further information please contact Sharon Cox, Clinical Admin Manager, 01752 437768 (37768) [email protected] An informal visit is recommended.

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University Hospitals Plymouth NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to Disclosure & Barring Service check (DBS). A copy of the DBS Code of Practice is available on request. Should the position that you are applying for be subject to a DBS check, University Hospitals Plymouth NHS Trust will fund the cost* of your DBS check application. Should you decide to voluntarily resign from the Trust within two years from the start date of employment, you will be asked to meet the cost* of the original DBS application, which will be reclaimed from your last month's salary. *Current cost of an enhanced DBS is £40.00 per application.

All Applicants are required to detail referees on their application form covering the current & previous 3 years of Employment / Unemployment history.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

Please review our GDPR Privacy Notice prior to applying - available under Further Links

Our organisation is Disability Confident and we are committed to providing a supportive workplace including use of the NHS Health Passport to enable colleagues to be their best at work. We also have a working Carers Passport Log to help you balance work and care.

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