Apprentice Administrator
- Employer
- Welsh Government
- Location
- The Lyons Group The Lyons Group Lido Beach Prestatyn LL19 7EU
- Salary
- Apprenticeship rates
- Closing date
- 23 Jun 2021
View more
- Specialism
- Other
- Sector
- Unspecified
- Role Type
- Apprenticeship, Intermediate
- Start Date
- Ongoing
- Duration
- Undisclosed
Job Details
Duties
• You will be required to act as the first point of contact within the company, dealing with customer requests within the agreed timescale
• Upload and process customer enquiries accurately
• Maintaining a high level of record keeping and ensuring clear audit trails for all correspondences
• Frequently communicate with customers, providing updates on the status of their enquiry
• Support the Senior team in improving the focus towards a centre of excellence for all customers
• Support the operations team with the day to day running of the business process
• Complete other duties as required
Requirements
Skills
• An interest a business administration in a holiday park setting essential
• Experience of dealing with inbound enquiries
• Good working knowledge of Excel and other Software
• Ability to work under pressure and within time constraints is essential
• Excellent communication and listening skills
• Ability to professionally respond to customers
• Ambitious individual with the desire to progress within the company
Qualifications
None
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Qualification:
Foundation Apprenticeship level 2 in Business & Administration
About the employer
The Lyons Group The Lyons Group
Lido Beach
Prestatyn
LL19 7EU
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
With Employer
Company
Why an apprenticeship?
As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer. A job at the Welsh Government is unlike any other in Wales.
At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.
What apprenticeships are available?
We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board: Welsh Government External Vacancies Board.
If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link. Click this, and follow the on-screen instructions to set up your alerts. You’ll need to log in or create an account as part of this process.
Who can apply?
To be eligible to apply you:
- will be at least 16 years of age at the time of making your application
- will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
- will need to meet the Civil Service Nationality requirements to apply.
ALS eligibility
Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:
- you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
- you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject
What are the benefits?
How much will I be paid?
You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500.
You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme
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