Level 4 Network Engineer Apprentice

Recruiter
Softegg
Location
K23, Regent Arcade, Regent Street, Cheltenham, GL50 1JZ
Salary
£20,000.00 annually
Posted
01 Jun 2021
Closes
24 Jun 2021
Ref
VAC001717960
Specialism
Engineering
Role Type
Apprenticeship, Higher
Start Date
July
Duration
Permanent
As an apprentice you will be working in an IT role and carrying out the following duties:
  • Resolve problems associated with operating systems, networks, software, hardware, printers etc.
  • Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools
  • Installation of new software and hardware
  • Maintain and fix other computing equipment
  • Assist in system upgrades and system maintenance
  • Liaise with third party suppliers such as Internet Service Providers and vendors
  • Support with technology asset management
  • Supporting staff to implement new technologies in the workplace
  • Working with a range of technology hardware - Android, Windows, and Mac
  • Supporting softwareimplementation
  • Supporting the use of database systems
  • Use of a ticketing system for task allocation/monitoring


Requirements and prospects

Desired skills

  • Good communication skills
  • Relevant experience in an IT and/or networking related role
  • Experience in a technical support environment

Technical knowledge of:
  • WAN and LAN networking technologies
  • Fault finding and technical troubleshooting
  • Networking infrastructure- switching, routing and firewall


Personal qualities

  • Reliable
  • Punctual


Desired qualifications

GCSEs at grades C/4 or above(or equivalent) in maths and English.

Must have IT specific qualification at either A-level or Level 3 Apprenticeship, or other relevant qualifications (or equivalent).

Future prospects

This is a great opportunity for you to develop skills that will enhance your career in IT. With a Primary Goal apprenticeship, you will gain the knowledge to be able to move into a technical or curriculum-focused role. The opportunities are immense!

Things to consider

Full and valid UK driving licence (due to the nature of the role) and a roadworthy car with valid insurance allowing you to travel on business work.

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