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Business Analyst Apprentice

Frank Recruitment Group Ltd
St Nicholas Building 2nd Floor, St Nicholas Street, Newcastle Upon Tyne, NE1 1RF
£16,000.00 annually
Closing date
26 Jun 2021

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A key aspect of the role will be to drive the analysis, identification, process improvement andefficiencies across the business - both Front Office and Back Office to ensure maximum benefit.
This should include and recognise the potential for the introduction of automation and RPA (robotic process automation) where feasible.

Primary responsibilities:
  • Requirements gathering, management and communication
  • Supporting project teams during the analysis and planning stages
  • Evaluating and identifying risks
  • Gap analysis
  • Assist in defining the architecture around any future system integrations or
    expanding/improving upon existing
  • Assist in transitioning projects into BAU
  • Conducting effective interviews and workshops
  • Adopt the use of Jira and Confluence on a day to day basis
  • From time to time you may be asked to assist in providing guidance and support around the wider systems surrounding our core CRM platform and other systems as required
  • Assist with validating and testing integrations/systems as appropriate
  • Assist in undertaking any system administration of our back office systems

Also, you will be required to make occasional travel to London.

Requirements and prospects

Desired skills

  • Analytical skills and attention to detail
  • Proven ability to quickly learn new applications, processes, and procedures
  • Able and willing to collaborate in a team environment and exercise independent judgment
  • Excellent organisational and communications skills
  • Professional image with the ability to form good partner relationships across functions
  • Strategic, intellectually curious thinker with focus on outcomes
  • Proven track record in Business Analysis
  • Exposure to Microsoft Visio advantageous
  • Experience of working for a fast-paced organisation
  • Stakeholder management (internal/external)
  • Proven problem solving ability
  • Experience of Project Management/Change Management advantageous
  • Experience working on Business Change initiatives across a range of departmental systems beneficial
  • Excellent presentation skills
  • A foundation degree or higher within a related IT subject
  • Good communicator with solid interpersonal skills
  • Willingness to go above and beyond your responsibilities to ensure tasks are completed

Personal qualities

  • Passionate about data
  • Strong work ethic and organisational skills with the ability to work under pressure
  • Good customer service skills

Desired qualifications

  • A-Levels in ICT/Business/Computing (or equivalent)
  • Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme)
  • Or an International Baccalaureate at level 3 in ICT

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

  • Ground floor opportunity at a fast growing, global leader in IT Recruitment
  • Structured career development plan within IT.
  • Opportunity to grow your IT career within a fast paced global leader.
  • A culture that motivates, excites and stimulates

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
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