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Provisioning Co-ordinator - Management Apprenticeship

Aspire Technology Solutions Ltd
Heworth Hall, Shields Road, Gateshead, NE10 0UX
£12,500.00 annually
Closing date
26 Jun 2021

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Role Type
Apprenticeship, Higher
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Job Details

Dauties will include:
  • Work with Project Managers to organise orders for customers
  • Respond to customer queries
  • Manage appointments and set timeframes for customers
  • Handle changes to customers' requirements
  • Help to improve procedures and processes within the company

Requirements and prospects

Desired skills

  • Experience of using a CRM system, such as Microsoft Dynamics software, would be beneficial, as would experience of working in the IT/telecoms industry. However, neither of these are essential.
  • A good understanding of customer service, including quality standards and achieving exceptional customer satisfaction

Personal qualities

  • To be enthusiastic and eager to learn
  • A logical approach to problem solving and the confidence to challenge convention
  • Excellent written and verbal communication skills
  • To be methodical with good attention to detail

Desired qualifications

  • GCSEs (or equivalent) at grade C/4 or above (or the willingness to attain Functional Skills at Level 2 in both maths and English)

Future prospects

  • Salary of £18,000 per annum once you've completed your apprenticeship

Things to consider

Benefits will include:
  • Starting salary of £12,500 per annum
  • Annual salary increase reviews
  • 25 days' holiday per annum
  • Pension scheme
  • Health cash plan
  • Critical illness cover
  • Cycle to work scheme
  • Discounted gym membership
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