Apprentice Travel Consultant - Connah's Quay

Hays Travel Unit C Quay Shopping Centre Connah's Quay CH5 4DQ
Apprenticeship rates
23 Jun 2021
02 Jul 2021
Start Date
About the apprenticeship


Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
• Welcoming, building rapport and delivering excellent customer service to our customers
• Working as part of team as well as using your own initiative
• Communicating via social media, email, telephone with customers and stakeholders
• Updating and restocking marketing materials that include: Window displays, brochures, leaflets etc
• Dealing with customers and updating customer files
• Dealing with incoming and outgoing post and emails
• customer on their holiday arrangements
• Selling travel and related products to customers

Additional information

Just Go Travel are one of the largest retail travel groups in the UK, with nearly 50 shops across Northwest England and North Wales. They are part of the Hays Travel group, the UK's largest travel agent and have a franchise agreement to trade under the Hays Travel brand. The company is committed to the training and development of young people and many have progressed in their careers to senior roles within the company. We are delighted to partner with Grwp Llandrillo Menai to provide the very best support to ensure our Apprentices reach their potential and achieve a recognised qualification.

Working week
• 5 days including Saturdays
• Total hours per week: 37.50
• Weekly wage
• £161.25



Desired skills
• People skills
• Communication skills
• Organised
• Team player

Personal qualities
• Friendly
• Punctual
• Flexible
• A passion for travel

Future prospects
To become a valued member of the Just Go Travel Trading as Hays Travel North West family and progress within the company to become a travel expert of the future.


GCSEs at grades A-C/ 9-4 or above (or equivalent) in maths and English are desirable


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Grŵp Llandrillo Menai

Level 2 Customer Services

About the employer

Hays Travel Unit C
Quay Shopping Centre
Connah's Quay

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

In store socially distanced

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