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Medical Receptionist Apprenticeship@ Netherfield House

Employer
Key Training
Location
NE23 7EF, Cramlington
Salary
£175 per week
Closing date
24 Jul 2021

View more

Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Job Details

Working week

  • Monday-Friday 9:00am-5:00pm 1 hour lunch Total hours per week: 37.00

Weekly wage

  • £175.00

Expected duration

  • 14 months

Vacancy description

Job Responsibilities:

  • Deal with all general inquiries from patients, Receive and make telephone calls as required.  Divert calls and take messages, ensuring the accuracy of detail and prompt appropriate delivery
  • Enter requests for home visits into the visit book, print all relevant patient data and ensuring the careful recording of all relevant details and where necessary refer to On Call Doctor.
  • Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours, either on the computer or manually
  • Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same
  • Enter patient information on to the computer as required for new registrations and patient changes
  • Undertake any other additional duties appropriate to the post as requested by the Practice Manager and Senior Medical Receptionist 
  • Undertaking Hub duties in relation to the Vaccination Centre and associated Practice requirements at the Hub
  • Complete SystmOne tasks as and when they produced
  • To keep reception areas tidy

Main areas the candidate will need to know about: 

  • Confidentiality
  • Health & Safety
  • Equality and Diversity
  • Quality

 

Requirements and prospects Desired skills

  • Computer Literate
  • Ability to make efficient use of resources
  • High level of motivation
  • Good social skills
  • Attention to detail
  • Excellent communication skills

Personal qualities

  • Punctual 
  • Responsible
  • Adaptable
  • Efficient

Training to be provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard 
  • In house training to be provided by the employer
  • Functional skills in maths and English if required

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Company info
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB

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