This job has expired

Customer Service Apprentice

Lifetime Training
Manchester City Centre
£195.65 - 195.65 per week
Closing date
6 Aug 2021

View more

Sales / Customer Service
Role Type
Apprenticeship, Intermediate
You need to sign in or create an account to save a job.

Job Details

As a Customer Service Apprentice, you will join our team who manage the onsite accommodation for our students at Denmark Road and Grafton Street. This is a great opportunity to join our friendly, supportive team of four where you will provide key customer service and administration support including dealing with customer queries by email, face to face and telephone and undertaking general administration duties along with the opportunity to shadow every operation on the site.


The role of Apprentice - Customer Service will include:

- Working on reception and answering/diverting calls in a professional manner

- Dealing with resident enquiries

- Managing incoming and outgoing post

- Managing repair requests

- General administration duties

- Organising, filing, processing, and managing correspondence

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave

- A pension scheme with employer contributions from Sanctuary

- Life Assurance

- Employee Advice Service including counselling

- Cycle to Work scheme

- Voluntary health plans

- Employee discounts

- Wellbeing support and tools

- Employee recognition schemes


At Sanctuary Student Homes, you will be studying towards the Customer Service Practitioner Level 2 Standard over 15 months.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert