Placemaker Apprentice (Front of House / Reception)

4 days left

Location
Gosport
Salary
£129 - 180 per week
Posted
08 Jul 2021
Closes
07 Aug 2021
Ref
VA/203261
Contact
Places Leisure Training
Specialism
Administration
Sector
Unspecified
Start Date
August
Duration
12-18 months

- To administer bookings using computerised and manual systems.

- To process all payments accurately.

- To monitor admissions of unaccompanied children under the age of 8.

- To administer course enrolments.

- To administer the hire equipment and deposit system.

- To operate the P.A. system.

- To record and administer the lost property system.

- To restrict access into the reception area to authorised personnel only.

- To ensure that the reception area is always kept tidy and presentable.

- To ensure all communications, memos, diaries are read each day.

- To ensure the float management systems are followed.

- To answer the telephone as per the Places Leisure standard.

- To handle all potential membership enquiries as per the Places Leisure standard.

- To assist with any general clerical duties as requested.

- To cash up till(s) as per the Centre's procedures.

- Ensure that correct uniform is always worn

- To maintain 'Safer Food, Better Business' Documentation to ensure HACCP compliance

- To maintain effective performance fault reporting of Coffee machine/s and Vending Machines

- To maintain stock levels in order to achieve optimum performance of catering and retail income and profit margin

- Process orders via Business World and supplier portals

- To promote a positive and welcoming environment that offers a positive first impression to all prospective and existing members

- To attend meetings and provide input into ways of improving and developing the service.

- To feedback any areas of concern to your manager and/or management team.

- Respond positively to any feedback provided by your manager or colleagues that will enable you to develop your skills and aptitude to fulfil your role objectives.

- To identify opportunities and work with your manager to develop your potential.

The wage will increase throughout the apprenticeship as detailed below

Starting: £4.30 per hour (£6,731.22)

Completion of probation: £5.00 (£7,827)

9 months & completion of 75% of apprenticeship: £6.00 (£9,392.40)

With Places for People - Gosport Leisure Centre you will be studying towards a Customer Service Apprenticeship L2 for 15 Months