Apprentice Support Desk Analyst

Cranswick Bio Ltd
Hesslewood Office Park, Crane Court, Hessle, HU13 0PA
£19,450.00 annually
26 Apr 2021
22 Jul 2021
Role Type
Apprenticeship, Degree
Start Date
The duration will be 48-months with an award of a BSc (Hons) in Digital & Technology Solutions and a role within the IT team upon successful completion. This apprenticeship will offer the opportunity to be part of an IT team that delivers IT support & projects within an ever-growing food manufacturing business.

Main responsibilities:
  • Support end users across the business on day to day challenges
  • Support various systems across the business both at group level and site level
  • Assist in improving existing processes
  • Rotate through the support desk and infrastructure team to gain an understanding of IT at Cranswick
  • Assist the implementation and delivery of key technology projects and processes

Requirements and prospects

Desired skills

  • Strong communication skills
  • The ability to problem solve/troubleshoot
  • Team player, with the ability to self-manage
  • Strong time management skills

Personal qualities

  • Confident andenthusiastic individual
  • Can provide a great customer service

Desired qualifications

  • 3 'A' levels (or equivalent), BTEC or level 3 apprenticeship/extended diploma
  • GCSE (or equivalent)English andmaths minimum 4/C grade and above

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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