Service Desk Engineer (Digital & Technology Solutions Degree Apprenticeship)

Recruiter
Bridge Partners Limited
Location
St. Johns Innovation Park Jeffrey B, Cowley Road, Cambridge, CB4 0DS
Salary
£16,000.00 - £17,500.00 annually
Posted
03 Feb 2021
Closes
22 Jul 2021
Ref
VAC001679284
Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Degree
Start Date
September
Duration
Permanent
Your role will be working within the Service Desk team, where you will be trained to deliver professional IT support by email and phone.

Your role will include (But is not limited to):
  • Being involved in challenging IT projects
  • Monitoring client's infrastructure/services remotely
  • Configuring and building client machines in the Bridge Partners office

Through this role you will enhance your technical knowledge and gain experience in how technology plays an essential role in local businesses.

Requirements and prospects

Desired skills

Essential:
  • Willingness to learn
  • Problem solving
  • Interest in IT

Desirable:
  • Some basic IT knowledge
  • Experience of ticketing systems


Personal qualities

  • Clarity
  • Partnership
  • Commitment to Quality


Desired qualifications

Minimum of 96 UCAS Tariff points (3xC at A level or equivalent) preferably in maths or Technical Subjects and5 GCSEs at C/4 or above to include English and maths (or equivalent).

Future prospects

Great future employment prospects with Bridge Partners either with the Service Desk or in IT strategy work or IT projects.

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