Sales Apprentice

Recruiter
United Welding Supplies Limited
Location
Unit 32, Cam Centre, Wilbury Way, Hitchin, SG4 0TW
Salary
£14,000.00 - £16,000.00 annually
Posted
15 Jul 2021
Closes
27 Aug 2021
Ref
VAC001738369
Role Type
Apprenticeship, Higher
Start Date
September
Duration
Permanent
The successful candidate will workin the sales department with main responsibilities including, but not limited to:
  • Coordinating all aspects of customer service including receiving phoned and emailedorders, order processing, quotation generation and technical enquiries, outgoing sales activity
  • Processing customer orders in a timely and accurate manner including clarification and order entry
  • As required liaising with the internal despatch team both pre and post shipment to ensure we are capable of meeting the delivery requirements of the customer
  • Placing purchase orders and liaising with suppliers to ensure delivery times are met
  • Work closely with our external sales team including customer visitswhen able
  • Answer, with assistance from the internal technical sales where necessary, all enquiries of a technical nature
  • Helping to produce promotional literature for the sales team
  • Maintaining, updating and expanding our use of CRM system
  • Organising Blitz campaigns to target areas for potential growth and visiting customers along with the rest of the sales team

Also spending time working with other departments to get a feel for the company and help to understand the needs and requirements of our customer base:
  • Service department -learning how webuild and weld testing new machine packages, to increase knowledge and understanding
  • Warehouse - understanding the picking and packing of orders, serving on the trade counter, to understand customer service and supporting withemergency local deliveries
  • Field based team - spending time with our external sales engineers visiting customers and learning industry processes and applications
  • Accounts - learning about how the purchase ledger and sales ledger teamwork


Requirements and prospects

Desired skills

  • The ability to interact and communicate with customers professionally at all times
  • Excellent people skills and a motivated, proactive approach
  • High level of drive to set the highest possible customers service levels
  • Working knowledge of Sage, Microsoft Word, Excel and Outlook preferable
  • To be flexible and a team player


Personal qualities

  • Willingness to 'get stuck in' - we are a small team and have to help each other
  • Helpful
  • Reliable


Desired qualifications

Preferred maths and English to C/4 or above or equivalent.

Future prospects

Full time permanent position with future growth withinthe business.

Things to consider

  • Prior to applying you need to consider where United Welding is situated and ensure that your commute isrealistic
  • Mustlive within one hours' commute of the Office
  • You will receive 23 days holiday plus bank holidays, reserving 3 days for Christmas shutdown
  • Free parking on site
  • Company pension over 21 years of age
  • Valid UK driving licence or currently learning to drive, is desriable but not essential, if you are independant in time youcould visit clients

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