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Infrastructure Technician Apprentice LS1040

Employer
Candlelight Products Ltd
Location
Uston House, Waddington Way, Rotherham, S65 3SH
Salary
£161.25 per week
Closing date
14 Aug 2021

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Specialism
Engineering
Sector
Engineering & Aerospace
Role Type
Apprenticeship, Higher
Start Date
September
Duration
Permanent
The Role:

A fantastic opportunity for a motivated and enthusiastic individual to join us at Candlelight Products Ltd in Rotherham. This post supports the end user to ensure they can work effectively. Initial first line trouble shooting and call logging. Working as part of a small internal IT team the ability work independently and manage time efficiently is important.

Duties will include:
  • First line support
  • Logging first point contact for all help desk enquiries
  • Help with deployment of end user equipment
  • Basic user account maintenance
  • Updating the assert register as IT equipment is deployed
  • Check backup compete and escalating and backup issue


Requirements and prospects

Desired skills

  • Knowledge of Microsoft operating systems (Windows 7 & 10)
  • Knowledge of Microsoft Office suite (2010 onwards)
  • Computer hardware configuration
  • Organizational skills
  • Interpersonal and communication skills
  • A logical mind
  • Capable of working well under pressure


Personal qualities

  • Comfortable with PCs and has a basic understanding on how to fault find and resolve basic issues
  • A willingness to learn is essential
  • Patience


Desired qualifications

None specified.

Future prospects

Possible progression to higher level or permanent employment.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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