Infrastructure Technician Apprentice LS1040
- Employer
- Candlelight Products Ltd
- Location
- Uston House, Waddington Way, Rotherham, S65 3SH
- Salary
- £161.25 per week
- Closing date
- 14 Aug 2021
View more
- Specialism
- Engineering
- Sector
- Engineering & Aerospace
- Role Type
- Apprenticeship, Higher
- Start Date
- September
- Duration
- Permanent
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The Role:
A fantastic opportunity for a motivated and enthusiastic individual to join us at Candlelight Products Ltd in Rotherham. This post supports the end user to ensure they can work effectively. Initial first line trouble shooting and call logging. Working as part of a small internal IT team the ability work independently and manage time efficiently is important.
Duties will include:
Requirements and prospects
Desired skills
Personal qualities
Desired qualifications
None specified.
Future prospects
Possible progression to higher level or permanent employment.
Things to consider
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
A fantastic opportunity for a motivated and enthusiastic individual to join us at Candlelight Products Ltd in Rotherham. This post supports the end user to ensure they can work effectively. Initial first line trouble shooting and call logging. Working as part of a small internal IT team the ability work independently and manage time efficiently is important.
Duties will include:
- First line support
- Logging first point contact for all help desk enquiries
- Help with deployment of end user equipment
- Basic user account maintenance
- Updating the assert register as IT equipment is deployed
- Check backup compete and escalating and backup issue
Requirements and prospects
Desired skills
- Knowledge of Microsoft operating systems (Windows 7 & 10)
- Knowledge of Microsoft Office suite (2010 onwards)
- Computer hardware configuration
- Organizational skills
- Interpersonal and communication skills
- A logical mind
- Capable of working well under pressure
Personal qualities
- Comfortable with PCs and has a basic understanding on how to fault find and resolve basic issues
- A willingness to learn is essential
- Patience
Desired qualifications
None specified.
Future prospects
Possible progression to higher level or permanent employment.
Things to consider
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
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