HR Business/Recruitment Consultancy Apprenticeship

1 day left

1 Innovation Drive, King's Lynn, PE30 5BY
£184.80 to £356.40 per week
03 Dec 2018
31 Jul 2021
Role Type
Apprenticeship, Higher
Start Date
Vacancy Description

Role Profile:

This role profile is for HR Consultant Apprenticeship within Human Capital Department.

The successful candidate will develop and use their HR expertise to provide and lead the delivery of HR solutions to business challenges, together with tailored advice to the business in a number of HR areas, typically to mid-level and senior managers.

The Key Performance Indicators are to support existing SME clients with day to day operational HR issues as well as to make contact and meet with potential clients and let them know about our range of HR Support.

The post holder will need to develop a good grounding across the whole range of HR disciplines as this is contained in both of the qualification options included in this standard.

They will often be required to make decisions and recommendations on what the business can/should do in a specific situation. They will be influencing managers to change their thinking as well as bringing best practice into the organisation. They are also likely to lead the people related elements of business or HR projects. They will need to link the work they do to the context and priorities of the business.

What is required:

To develop a good understanding across all HR disciplines, HR legislation and an excellent working knowledge of the organisation's HR products and off-the-shelf solutions. To remain up to date with best practice and emerging thinking - able to use this in their dealings with the business.

To Understand what the client's organisations do, the external market and sector they operate in, & challenges and issues. To understand business and HR KPIs and metrics, building a clear picture of how the business is performing. To understands the impact of this on their role.

To understand the structure and responsibilities of the HR function, policies and processes, and where to source HR specialist expertise.

To understand HR systems, including our HRMS product partner [Breathe-HR] helps clients. Where to find HR and management data, both internally and externally, including benchmarking. Knows how technology, including social media, is impacting the business and HR.

Requirements and prospects

Desired skills

Develops and delivers HR solutions to the business that are appropriate to the organisational context. Influences leaders and managers to adopt appropriate solutions. Provides tailored HR services to the business as required by their role e.g. Performance Management, Resourcing, Development, Talent, Reward. Contributes to the development of relevant HR policies & procedures and/or HR initiatives.

Tailors business-centred advice on the interpretation and application of HR policies and processes. Makes sound judgments based on business need, ensuring the business operates within the boundaries of employment law. Deals with escalated people issues and works with the business to resolve them.

Leads the HR contribution to business projects and change programmes to support positive behavioural, business or organisational change.

Leads the improvement of people capability within the business or own team. Advises and coaches managers to deal successfully with people issues from a generalist or specialist perspective, incorporating best practice where appropriate.

Researches, analyses and presents HR / business data (both internal and external) to provide insight, support solutions to business issues and track performance.

Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability. Plans their own development; shows commitment to the job and the profession

Builds effective working relationships with business managers (using the language of the business), peers and other HR functions, together with relevant external organisations.

Communicates confidently with people at all levels, including senior management.

Personal qualities

Adapts positively to changing work priorities and patterns, ensuring key business and HR deadlines continue to be met. Curious about HR/business trends and developments, incorporating them into their work.

Displays tenacity and proactivity in the way they go about their role, dealing positively with setbacks when they occur. Stays positive under pressure.

Optional Specialism:

HR Specialisms(The apprentice will be guided to select one of the following options).

Knowledge (HR Technical Expertise).

Core HR:

Excellent working knowledge of the principles and practices in at least one of Employee Relations, Performance Management, Employee Engagement and their application in delivering HR solutions to business challenges.


Excellent working knowledge of the principles and practices of resourcing, covering the complete process, from attraction to induction, including the use of social media and their application in delivering HR solutions to business challenges.

Total Reward:

Excellent working knowledge of the principles and practices of reward, compensation and benefits and their application to all levels of the organisation.

Organisation Development:

Excellent working knowledge of the principles and practices in one of* Organisation Development, Learning & Development, Talent Management and their application in delivering HR solutions to business challenges.

HR Operations:

Excellent working knowledge of the principles and practices of running HR Operations, including a service centre, technology and HR data/analytics to provide services required by the business.

Desired qualifications

Apprentices without Level 2 English and maths will need to achieve this level prior to completion of their Apprenticeship.

Future prospects

Upon successful completion of the qualification the right candidate will be offered fulltime employment.

Things to consider

It is anticipated that the apprenticeship should typically be 2-4 years but could be closer to 18 months if the apprentice has previously completed the Level 3 apprenticeship and is meeting or exceeding study and work KPIs'.