Patient Care Advisor - Fixed Term - Norwich

Recruiter
Healthshare
Location
Norwich
Salary
Competitive salary
Posted
17 Jul 2021
Closes
23 Jul 2021
Ref
J145-A-21-1977
Role Type
Apprenticeship
Start Date
Ongoing
Duration
Permanent
Healthshare is one of the largest providers nationally of community-based care, successfully treating a wide range of conditions in several locations across the country. Our innovative approach will ensure you get to see the right person at the right time, first time.

Healthshare provides diagnostic imaging for the NHS and private sector in many areas of the UK, including to 24 prisons.We deliver services locally, within GP practices, dedicated diagnostic centres, and through mobile facilities to ensure access for all.

Patient Care Advisor

Norwich

Salary: £20,000 (fixed term contract for up to 1 year, with a potential for an extension)

40 hours per week, Monday to Saturday

At Healthshare, we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients.

Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team.

Working closely with fellow administrators within a busy RMC environment, where each day that presents itself, will be exciting, upbeat and different from the next. We're confident when we say Healthshare is a special place to work.

In this varied Patient Care Advisor role you will have to demonstrate your highest level of patient care as well as a flair for handling high call volumes, dealing with complex cases, sensitive information and interacting with patients to direct their care. As well as providing a broad range of administrative functions operating patient booking systems.

For this position you should hold a: hawkeyed level to detail, have firm grasp of concentration, be calm, concise and in control, in order to carry out and complete tasks set. Prior experience of call management & entering data into a number of systems would be beneficial but not essential as full training will be provided.

The ideal candidate is required to be computer literate, well organised, reliable, have a confident and friendly telephone manner with an ability to cope under pressure.

What can Healthshare offer you?
  • 25 days annual leave (plus Bank Holidays) plus the option to buy/sell
  • Private Healthcare (Employer paid)
  • Company Pension Scheme
  • Life Assurance
  • Blue Light Card
  • Healthy stuff - Mental Health Resources etc.


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We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups.

Please note we reserve the right to close vacancies early if sufficient applications are received before the closing date.

Due to the high number of applications we receive, we are unable to reply to everyone, therefore applicants should assume they have been unsuccessful if they have not been contacted by 2 weeks after the closing date.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas .

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