Apprentice Workflow Administrator

2 days left

Solent NHS Trust
Competitive salary
17 Jul 2021
27 Jul 2021
Role Type
Start Date
Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.
  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

We are looking to recruit an Apprentice Workflow Administrator for our busy GP Surgery in Southampton which can be a great start to a rewarding career within the NHS. This is a full time position based at The Royal South Hants Hospital in Southampton where we are a busy GP surgery with 19,000 patients across 3 sites in Southampton.

We are looking for an enthusiastic, motivated and hardworking apprentice to join our small but dedicated and supportive workflow team who provide an efficient and friendly service for all our patients and effective administrative support to our clinical staff.

The role requires a high level of inter-personal skills and personal confidence. A respectful and empathetic attitude will be essential along with the capacity to manage sensitive and confidential information. We are looking for somebody who has a 'can-do' attitude.

The successful candidate will:
  • Be able to use their own initiative
  • Have a meticulous eye for details, an enquiring mind and a willingness to learn
  • Have strong communication skills
  • Be organised, able to multi-task and work under pressure
  • Have proven skills in Microsoft applications, Excel, Word and Outlook.
  • At commencement of the apprenticeship you will be required to have Maths and English GCSE Grade C/Level 4 or above or Functional Skills for both at level 2.

In return we offer a full and comprehensive induction to the Trust and Surgery with regular support and supervision.

A criterion of the apprenticeship is that you attend college/virtually and complete all the necessary standards set out in the Apprenticeship. The apprenticeship is for 22 months and upon completion you will be awarded a Level 3 Business and Admin Apprenticeship. You will be employed on a fixed term contract for the duration of your apprenticeship.

The aim of this role is to streamline the flow of clinical correspondence through the organisation, by reducing the number of letters that GP's need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence.

The post holder will identify and read code any key clinical data from correspondence, such as new diagnoses, diagnostic test results, significant health information and/or episodes and health promotion information e.g. BP recordings, height, weight, smoking status etc.

Personal Skills/Qualities
  • Communication Skills, written and verbal.
  • A knowledge of and commitment to Equal Opportunities and Promoting Diversity.
  • Ability to work collaboratively with colleagues across a range of agencies.

For more information on the post, please contact Heather Lovelock via email

We will contact you via NHS Jobs if you are shortlisted for interview. Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.

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Note about shortlisting/interviews:

Due to the global COVID-19 pandemic, and the associated restrictions in place, we are currently unable to schedule interviews as we normally would. Therefore interviews will be held virtually until further notice. Please be assured that we will be in touch with details of the arrangements. We will endeavour to keep delays to a minimum but shortlisting may take longer than usual, dependant on staff availability.Thank you for your patience and understanding at this time.

The Rewards

Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:
  • 27 - 33 days annual leave plus bank holidays (for permanent staff) - pro rata for part time
  • Pay enhancements to reward out of hours working
  • Ability to join the generous NHS pension scheme
  • Purchase of additional annual leave
  • Training and development opportunities
  • An extensive health and wellbeing service
  • Flexible working options
  • Free yoga, pilates and mindfulness classes
  • NHS discounts from leading retailers
  • Opportunity to purchase a public transport annual season ticket - 11 month repayment period

Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website .

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas .

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

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