Apprentice Support Worker

St Mungo's
17 Jul 2021
22 Jul 2021
Start Date
Fixed term contract for 15 months


About the role:

We have an exciting opportunity for people for who have lived experience of using homelessness, mental health, criminal justice; alcohol use, substance use, and recovery services. We are currently looking for someone to join the Spring Gardens team as an Apprentice Support Worker (known internally as an Apprentice Project Worker).

The Hither Green Service is integral to the Lewisham Pathway. Over the next 12 months our task is to transform it into a flagship project both locally and organisationally. Our aim is to create a psychologically informed, high quality service led by the people who live with us. The service is commissioned to provide intensive support to people who have experienced/are experiencing a range of issues. These include: complex trauma, problematic alcohol use, problematic drug use, mental ill-health and physical ill-health. The role of the service is to support those who live within it to move forwards with their lives. The site was purpose-built in 2009 around a landscaped garden.

The service consists of two buildings:

Spring Gardens (40 beds for clients with complex needs -24 hour support)
Garden House (25 step down accommodation although the clients still require significant support - 24 hour support)

Working as an Apprentice Support Worker you will:

Develop the necessary skills and knowledge to manage a case load of clients; working with them in a person centred way and supporting them with their wellbeing and recovery.
Develop the necessary skills and knowledge to work as part of the team to deliver the day-to-day service alongside colleagues and external services. 
Work closely with the team to receive on the job learning; shadow staff to observe how they support clients through person centred planning to empower them to make positive changes in their lives, including linking them in with all necessary support services internally and externally.
Complete a Care Certificate and Adult Care Worker qualification


The St Mungo's Apprenticeship Scheme:

Full time; paid work (37.5 hours per week) for 15 months.
A comprehensive training programme and the opportunity to gain an Adult Care Worker qualification.
You will be required to attend formal learning delivered remotely working towards a recognised qualification.

For more information about the Apprenticeship Scheme please visit the careers page on our website.


About you:

We are looking for motivational, positive and inspiring role models who will inspire clients, and who have the ability to positively use personal experience of recovery and using homelessness services to support clients.


How to apply:

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

If your application is shortlisted you will be invited to attend an interview and assessment day. Due to current concerns over public health this will be held remotely via video conference call; you will require an android phone, computer or tablet and an internet connection. If you have any questions or concerns about attending a remote interview please give us a call.


Closing date: 10am on 21 July 2021  

Interview and assessments on: 30 July and 2 August 2021, to take place via video call 


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.


What we offer

Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In % of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work.
We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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