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IT Apprentice

Phoenix Medical Supplies Limited
120 Newport Road, Stafford, ST16 1BA
To be agreed upon appointment
Closing date
26 Jul 2021

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Role Type
Apprenticeship, Degree
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Testing skills:
  • To demonstrate effective program testing in accordance with test standards
  • To produce comprehensive test cases in accordance with the standards
  • To generate and monitor the return of bugs sent to the analysts

Project Management:
  • To demonstrate effective use of the Internal Administration Systems (IAS), Jira and Confluence
  • To maintain a detailed knowledge of the customers' business processes
  • Effectively communicate with customers on the telephone, via Teams and on site
  • Acquire the necessary level of knowledge and skills to provide ad hoc out of hours support unassisted if required to do so

Internal facilitation:
  • Maintain knowledge of relevant internal policies and procedures
  • Demonstrate effective time management so that workloads are managed in accordance with predefined timescales
  • Maintain appropriate records

Requirements and prospects

Desired skills

Required qualifications, skills and experience:
  • Minimum of 5 GCSE's including maths and English
  • Minimum of Level 3 qualification or A-Levels

Personal qualities

Required skills and experience
  • Strong interpersonal and communication skills to work at all levels within the organisation
  • IT skills particularly in the use of MS Office applications

Desired qualifications

Future prospects
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