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Business Administration Apprentice

Berkshire Healthcare N
Wheelchair, Maidenhead
Competitive salary
Closing date
30 Jul 2021
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Job Details

These are the values that we live by at Berkshire Healthcare:
  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Please find attached the behaviour framework that underpins these values for this job role.

About You

Would you like to start an exciting career in the NHS, learning new skills and knowledge of Business and Administration, whilst achieving a nationally recognised apprenticeship qualification?

Do you want a paid job with great prospects to grow & develop your skills?

What's special about this opportunity?

These are the values that we live by at Berkshire Healthcare:
  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions Business Administration Apprentice attached to the East Berkshire Specialist Wheelchair Service.
  • Base: Abell Gardens Maidenhead (78 weeks duration).
  • The role:To complete an apprenticeship, applicants must meet the Education Skills Funding Agency (ESFA) funding criteria. Eligibility will be checked as part of the pre-employment process. Examples of funding criteria include an indefinite right to remain in the UK, evidence of having resided in the UK for at least 3 years, the opportunity to undertake substantive new skills which are materially different from prior qualifications. Learning will take occur within your working environment. You will be required to attend regular meetings with your supervisor and Skills Coach/Trainer.
  • The job description is not exhaustive and is intended as a summary of the duties and responsibilities.
  • The apprentice will work within the departments to develop skills, knowledge and experience in all aspects of administration. Learning will be via self-directed on-line learning; work-based learning and support sessions with a Skills Coach/Trainer.
  • To provide efficient and effective clerical/administrative support to the East Berkshire Specialist Wheelchair Service in accordance with Trust policies and procedures.
  • This is an exciting opportunity for the right person to undertake an apprenticeship with a healthcare organisation which has an excellent CQC rating and reputation. You will be part of a dedicated team providing excellent customer service and the role will involve a range of duties to ensure the smooth running of the service.
  • Please find attached the behaviour framework that underpins these values for this job role.
  • We welcome people who share these values to come and work for us.

Main Responsibilities:
  • The main responsibilities for this post include:
  • Booking and co-ordination of patient appointments, and appropriate transport
  • Working with the Approved Repairer to ensure smooth operation of the electronic data transfer system.
  • Maintaining asset tracking, patient deliveries, collections and reconditioning service
  • Ensuring high quality administrative and reception support for the service
  • To be able to set own priorities and act on own initiative under every- day constraints and demands, liaising with senior administrative staff, the service manager or lead clinician when difficult issues arise

Some of the benefits of joining our team:
  • AfC Salary ranging from £5 per hour (apprentice rate) per annum
  • Flexible working opportunities and a strong emphasis on your work, life balance
  • Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
  • Excellent learning and development opportunities
  • Salary sacrifice scheme for a new car
  • Generous maternity, paternity and adoption leave for eligible staff
  • Advanced IT enablement and support
  • Confidential telephone care service providing independent support and advice for staff.
  • And so much more

The "must haves" for you to be considered for this role:
  • A high standard of education including GCSE English Language and Mathematics or equivalent qualification
  • Willingness to work towards completion of Level 3 Business Administration
  • Knowledge, experience and understanding of using a variety of software programmes/packages above a basic level
  • Confident and effective interpersonal and communication skills

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated 'Outstanding' by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. We are happy to answer any questions that you may have. Please don't hesitate to call: Magda Nowak, Service Manager on 07554 415446 or email:

If you recognise yourself in these requirements, we recommend you apply today!

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We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Berkshire Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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