Depot Compliance Apprentice

Recruiter
DPD
Location
Dudley, UK
Salary
£12,000
Posted
20 Jul 2021
Closes
20 Aug 2021
Sector
Unspecified
Role Type
Apprenticeship
Start Date
August
Duration
6-12 months
  • Full-time
  • Department: Dudley Port Depot
  • Shift Pattern: 5 out of 7
  • Working Pattern: Days (Monday - Friday Only)

 

Purpose of Position:

To ensure that the processes that support the depot are maintained to a standard of excellence and operated in line with company policy. To support the DQM by providing an administrative service in the areas of depot compliance.

 

Key Tasks/Areas of responsibility Fleet Support:

  • Administer the stocks of uniforms and audit uniform standards across the depot.
  • Assist in the completion of daily vehicle checks
  • Carry out vehicle weight checks on a scheduled and ad-hoc basis
  • Conduct ID Badge audits and place orders where applicable

 

Ops Office Support:

  • Support the Saturn Management processes
  • Answer telephone calls and provide support to drivers, customers and consumers
  • Assist Shift Managers with the allocation/booking of collections
  • Liaise with visitors & contractors ensuring the relevant H&S and Security paperwork is completed

Goods on Hold Support:

  • Assist with depot collections & customer enquiries
  • Assist with the completion of parcel & content searches

 

DQM/OM Support:

  • Support in the maintenance of DPD Training Academy users
  • Assist with the maintenance of depot compliance folders
  • Conduct analysis of depot compliance and report back to DQM/OM
  • Carry out such other duties as may reasonably be requested by Line Management

Additional Information

What we’re looking for;

  • Familiar with Google Workspace (GMail/GSheet)
  • Independently motivated, with the ability to take on tasks and duties without immediate direction
  • Excellent communication skills and the ability to communicate effectively at all levels
  • High attention to detail to produce accurate and quality work
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

 

Apprenticeship Qualification

The apprentice will complete the Level 3 Improvement Technician qualification.

 

Minimum Qualifications and Experience

4 GCSEs at Grade C or above (or equivalent qualifications)

Special Conditions

  • Study leave
  • Opportunity to work in a clean, health and safety conscious environment
  • Funded Training to develop your skills
  • The opportunity to progress your career within the business

Key Measures of Performance:

  • Compliance to training and qualification schedule.
  • Productivity.
  • Attendance record.
  • Training reports.
  • Assigned mentor reports.

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