Apprenticeship Onboarding Executive
Deliver operational support through excellent service
Responsible for the recruitment and onboarding of apprentices, you'll proactively manage a variety of important tasks while maintaining incredibly high professional standards. An integral member of our Apprenticeship Operations team, this role is ideal for individuals who revel in delivering excellent service to clients and apprentices.
What you'll be doing
- Providing guidance on advertising, job specifications and targeting the right audience
- Advertising client apprenticeship vacancies via a range of media
- Reviewing CVs and conducting structured telephone interviews
- Managing learners through the onboarding process
- Assisting learners and clients from initial application to starting on programme
- Monitoring of apprenticeship bookings, replying to queries and vetting booking forms
- Assisting with Leaver Non-Achiever process and providing related reports
- Assisting with apprenticeship completion process
- Managing enquiries via group mailboxes and telephone and actioning within agreed SLAs
Join the BPP Family
The world is changing. Help us disrupt, innovate and build careers through education. Established for over 40 years, we're a global education provider delivering diverse qualifications for professionals at every stage of their career.
Committed? Passionate? Self-determined? Now's your chance to be part of our exciting world.
What we're looking for
- Excellent communication skills with a positive telephone manner and the ability to build rapport
- Ability to effectively manage client and internal stakeholder relationships
- Excellent organisational and time management skills
- Ability to create and maintain accurate, accessible and organised documentation
- Confidence using email, internet applications, MS Windows operating system, including Excel and tracking tools
- Comfortable working within defined Key Performance Indicators and Service Levels
- Passionate about client service with a positive approach to dealing with people
The successful candidate will be required to undergo a DBS check.
Sound like the perfect fit?Apply today.