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Customer Service Administrator Apprenticeship @ D Robson Property Management Limited

Key Training
NE6 4HA, Newcastle Upon Tyne
£200 per week
Closing date
22 Aug 2021

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Role Type
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Job Details

Apprenticeship summary Working week

  • Monday-Tuesday 9:00am-5:00pm Wednesday 9:00am-1:00pm Thursday-Friday 9:00am-5:00pm Saturday 9:00am-12:30pm Total hours per week: 40.00

Weekly wage

  • £200.00

Expected duration

  • 16 months

Vacancy description

Do you love the excitement and changeable atmosphere of real estate? Our client is a growing real estate firm who is hiring an apprentice customer service administrator to join their team and add value to their business. 

Main Duties:

  • Answering phones, emails and face to face enquiries.
  • Data input
  • Taking cash for rent and follow process
  • Filing
  • General task in office i.e. emptying bins, making teas and coffees
  • Providing support of general admin duties
  • Compiling and checking documents
  • Store and retrieve information
  • Scanning documents
  • Arrange the viewings with the potential tenants
  • Deal with the landlord's enquiries
  • Preparing the legal tenancy agreements
  • Organising check in inventory reports
  • Work independently
  • Timekeeping

Requirements and prospects Desired skills

  • Organisational skills
  • Good multi-tasking skills
  • IT skills
  • Good communication skills
  • Strong telephone manner
  • Good people skills

Personal qualities

  • Hard Working
  • Smart personal presentation
  • Punctual
  • Honest
  • Desire to do well


Training to be provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA


Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Key Training, Dean Court
22 Dean Street
Tyne and Wear
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