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Aftersales Marketing and Business Planning Apprentice (An Arch Apprenticeship)

Nissan Motor Gb Ltd
Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS
£20,000.00 annually
Closing date
31 Jul 2021

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Advertising, Media & PR
Role Type
Apprenticeship, Higher
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Duties will include:
  • Acknowledge, control and resolve dealer and field force requests directed to the Price Request, GASS, Aftersales and Accessories e-Mail inboxes
  • Submit requests for new pricing to NAE Pricing team (pricing inbox)
  • Extending European parts to GASS for NMGB dealers and replicate confirmed pricing in NPOPS
  • Compilation and publish of Aftersales Daily Operating control reports
  • Manage and publish daily and monthly PRISM workshop labour hours reports
  • Monthly Parts and Accessory performance analysis, reporting and opportunity review to support the Product Managers in monthly performance reviews to be shared with Aftersales Director and Managing Director
  • Working closely with suppliers/agencies to manage and monitor performance of the key trade and bodyshop programmes (Qube and Oxford Automotive Group)
  • Reviewing previous communications successes and results for Parts and Accessory programmes
  • Responsibility for Aftersales Marketing results scorecard - tune this as necessary for your reporting requirements.
  • Monthly KPI Reporting Master by WD2, Update spreadsheet with the latest month end BC-p form
  • Monthly Functional RF1 by WD16, Update the key department metrics from various sources into the spreadsheet and publish monthly by WD16

Requirements and prospects

Desired skills

  • Good Business/ commercial acumen understanding
  • Numerate, Analytical with high attention to detail
  • IT experience with: SAP/ MS Office suite/ VBA or advanced Office skills preferred
  • Ability to analyse and produce management information

Personal qualities

  • Confident manner and ability to clearly communicate with all levels of Aftersales team (Director, Manager, European team, local team members and the Dealer Network)

Desired qualifications

  • Candidates must haveEnglish and maths GCSEs at grade C (4) or above as well as A levels in prefreably maths or IT

Future prospects

  • When individuals complete their Apprenticeship, they will have the opportunity to apply for any other NMGB roles if they meet the pre-requisites

Things to consider

Before you apply for this role, have you asked yourself:
  • Do I live close enough to the location that I could commute there and back every day?
  • Do I meet the qualifications required for this role?
  • Am I available to start an apprenticeship within the next two months?
  • Do I want to work in this industry and have I researched into it?
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