This job has expired

Sales Technical Support Apprentice

The Electric Gate Shop
Unit 4, Goldthorpe Industrial Estate, Commercial Road, Rotherham, S63 9BL
£172.00 per week
Closing date
2 Aug 2021

View more

You need to sign in or create an account to save a job.
An opportunity has arisen for a Customer Services Technical Support Apprentice to join our expanding Technical Support team.Full training will be given and there will be opportunities for further progression within the business for the right candidate.

Typical day to day duties include:
  • Responding to basic customer support enquiries by telephone and email
  • Learning the products and their technical requirements
  • Working in other areas of the business to gain product familiarisation
  • Order processing as required
  • Updates to Instructions and website maintenance
  • General assistance as required within other areas of the business

Requirements and prospects

Desired skills

  • Good general reading and writing ability is essential
  • Organised
  • Good communicator who likes working with the general public
  • Good practical skills
  • We are looking for someone who is flexible and driven with a positive "Can Do" attitude, with natural communication skills, excellent telephone manner and a friendly people orientated approach.The right candidate will have a practical approach with an interest in understanding how things work. They will join a small and professional team and be able to work under pressure.Previous experience in a customer facing role would be an advantage but is not essential

Personal qualities

  • Good time keeping
  • Willingness to learn
  • Mature attitude

Desired qualifications

GCSE grade A-C/8-4 in maths and English (or equivalent).

Future prospects

Potential to progress to higher level apprenticeship and permanent position within the company.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert